Applicant Tracking Implementation (ATS): iCIMS

Prior consulting firm had been unsuccessful in a prior ATS implementation. Cost overruns and significant organization sensitivity into investing again in a new ATS. Key stakeholders were involved in project budget reviews, and weekly updates at the COO, SVP and CFO level. The client was one of the largest CPG company with over 30k hires per year.

Our team in partnership with iCIMS led the design and implementation of iCMIS to support high volume (30 hires per annum), and corporate roles. Project scope included project management, change and communication, in combination with training delivery to all end users.

Our change approach was kicked off at the beginning of the project with a multi-media approach to brand the project internally. We provide manager speaking notes, key meeting updates and advanced communications pre-reads before launching internal communications.

All training materials were provided via: User Guides, Training Videos, and Integrated HelpText. In addition, to daily hypercare calls to quickly address any system issues or questions.

New ATS system was delivered 5-days ahead of original go live date, and within the project budget. The success of the project resulted in additional consulting work with our client.

Global HR Transformation

Global chemical company operating in 91 countries, with home office in Basel, Switzerland launched a human redesign moving to a new HCM system for recruiting, training and development and HR Services. Complexity of the project was global scope, length of project 12+ months and multiple consulting firms.

Our firm owned the design of the recruiting and HR Shared Service migration to UK and Krakow to support the global talent acquisition team of 300+ end users. The selected HRO provider was new in the HR Shared Services model therefore, the guidance and operating models required high touch and training to support the HR Service Center team.

Our global launch was delivered over a phased approach with EMEA, and US going live first with the remainder of the countries in the second and third phase. Phased approach was not the original concept, however once we conducted our analysis, we presented the concept and negotiated longer term favorable pricing with current service providers remaining cost neutral to support a phased approach.

Built all operating SOP’s and training materials including onsite training in UK and Krakow to prior to go live. In addition, we leverage metrics and a dashboard for visibility to ticket resolution for the employee, manager, and executive leadership team for real-time visibility to HR Shared Service volume and resolution metrics. Service cost reduction of $2.3 million over 18 months.